Terms & Conditions

Last Updated: [01.07.2025]

1. Introduction
Welcome to ODASIAN TRAVEL (PVT) LTD (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.odasian.com (“Website”) and any communication, enquiry, or booking process conducted through it.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.

2. Company Information
ODASIAN TRAVEL (PVT) LTD is a licensed inbound destination management company registered in Sri Lanka. We specialise in arranging and operating travel itineraries for foreign travellers visiting Sri Lanka.

3. Use of the Website
You agree to use our Website solely for lawful purposes and in a manner that does not infringe the rights or restrict the use and enjoyment of the Website by others.
You must not:
– Copy, reproduce, or distribute any content without prior written consent.
– Attempt to gain unauthorised access to our servers or systems.
– Submit false, misleading, or incomplete information via the contact form.

4. Enquiries and Communication
Visitors may submit travel requirements using the contact form available on our Website.
All subsequent communication regarding itineraries, pricing, preferences, and arrangements will take place through an officially established email channel between the client and ODASIAN TRAVEL (PVT) LTD.
We recommend using the same verified email addresses provided on this page or stated in the final written tour agreement throughout the communication, in order to maintain consistency, accuracy, and security.

5. Tour Arrangements, Payment, and Agreement
Once all relevant details have been discussed and agreed upon, ODASIAN TRAVEL (PVT) LTD will provide the client with:
– A confirmed tour price quotation;
– The terms of payment and cancellation applicable to that tour; and
– The relevant travel insurance coverage contract applicable for the tour period in Sri Lanka.
The client must:
– Make the relevant payments through an online bank transfer or any other authorised payment method;
– Provide proof of payment (such as a payment receipt or transfer confirmation); and
– Supply any requested documents, including a copy of the passport and other necessary travel documents.
Upon receipt of the required payments and documents, a formal agreement will be established between ODASIAN TRAVEL (PVT) LTD and the client. The tour agreement and insurance coverage contract will be communicated to the client at this time.
 This agreement will remain in effect until the proper termination or cancellation by either party, in accordance with the terms of the applicable cancellation policy provided with the tour contract.

6. Cancellations and Refunds
In the event of cancellation, the specific cancellation policy issued with the individual tour contract shall apply.
 Any refund due will be processed according to the stated policy, after deducting applicable administrative or service charges.

7. Prices and Modifications
All tour prices are quoted in United States Dollars (USD) or any other currency mutually agreed upon in writing.
Prices are subject to change before final confirmation due to exchange rate fluctuations, government levies, or other external factors beyond our control.
After confirmation, ODASIAN TRAVEL (PVT) LTD reserves the right to make reasonable modifications to itineraries in response to unforeseen circumstances such as weather conditions, local regulations, or safety considerations.

8. Insurance
ODASIAN TRAVEL (PVT) LTD provides travel insurance for clients covering the legally required provisions for travellers in Sri Lanka, valid for the duration of the stay as specified in the agreed tour contract.
The details of the insurance coverage will be communicated to the client together with the relevant tour agreement copies at the time the tour contract is delivered.
Clients are strongly advised to obtain their own comprehensive travel insurance to cover any additional risks not included in the coverage provided by ODASIAN TRAVEL (PVT) LTD.

9. Health & Safety advisory
Travellers are responsible for their personal health and safety during all tours and activities offered by ODASIAN TRAVEL (PVT) LTD. We recommend that travellers:
– Ensure they are fit for travel and any physically demanding activities included in their itinerary.
– Keep up to date with recommended vaccinations and general health precautions before visiting Sri Lanka.
– Follow safety guidelines provided by our tour guides, local authorities, and service providers at all times.
– Take standard precautions regarding food & drinks, water, sun exposure, and insect protection.
– Consult a qualified medical professional if they have any concerns prior to travel.
Note: ODASIAN TRAVEL (PVT) LTD take all responsible steps to ensure traveller safety. However, travellers participate in tours and activities at their own risk.


10. Limitation of Liability
While ODASIAN TRAVEL (PVT) LTD takes every effort to ensure the accuracy and quality of its services, the company shall not be held liable for:
– Any loss, damage, delay, or injury resulting from natural events, third-party actions, transportation issues, or other circumstances beyond its control;
– Errors or omissions in information provided on the Website or through email communication;
– Any indirect or consequential loss arising from the use of this Website or participation in tours.
Clients are advised to obtain appropriate travel insurance before commencing their tour, in addition to the coverage provided by ODASIAN TRAVEL (PVT) LTD.

11. External Links
Our Website may include links to third-party websites for your convenience.
 ODASIAN TRAVEL (PVT) LTD does not endorse or assume responsibility for the content, privacy policies, or practices of any external sites.

12. Privacy and Data Protection
We value your privacy. Personal information submitted through this Website or by email will be handled in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy for details on how we collect, store, and use your information.

13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka.
Any disputes arising under these Terms shall fall within the exclusive jurisdiction of the courts of Sri Lanka.

14. Amendments to Terms
ODASIAN TRAVEL (PVT) LTD reserves the right to modify or update these Terms at any time.
Any changes will be published on this page with a revised “Last Updated” date.
 Continued use of the Website following such updates will constitute your acceptance of the revised Terms.

15. Contact Information
If you have any questions about these Terms & Conditions, please contact:
ODASIAN TRAVEL (PVT) LTD
Email: info@odasian.com
Phone: +94 332 294 468
Website: www.odasian.com